My mortgage was recently sold to this company. I have tried to make payments now several times only to be refused. I was originally on a biweekly payment plan with my former company. I was reassured this would carry over. When they took over my loan I had already made my first partial payment to the former company.However, the day the second portion was supposed to come out it didn’t. I called in again to be told I needed fill out proper paperwork to do that . I did and called in to make my second payment. This went through no problem. Then the following due date of the payment I called in again because the payment didn’t come out. They told me they are still processing everything with my former company and it would start up in a few days. Now my payment is current and technically I am not due until the 4th of October. Well I received a statement saying I owed two months payments. I called in asking what is going on the girl who called herself Enma ,she was rude and told me she will not take a payment from me unless it was the entire amount. I proceeded to ask what is this double payment for. She didn’t answer and then proceeded to tell me also that they will not do biweekly payments unless I pay an additional month payment. So a grand total of three payments. I asked to speak to her manager. She proceeded with an attitude to tell me the manager would tell me the same thing. I said I don’t care. She refused again . I said so this is a recorded call and you are openly refusing to let me speak to a manager? She said hold on. She placed me on hold for thirty minutes picking up to see if I was till there. I said yes I am . She said my manager said the answer will be the same. I said I would like to hear it from your manager. Then I was hung up on. This caused me to research this company. I now see they are trying to scam me because I have a low interest rate and I owe a significant less than what I owe. I am a single father and my home is all I have to give to my children. I don’t know what to do. If they keep refusing to take payments they will eventually have me behind enough to foreclose. How is any of this legal or allowed?