JUNE 8, 2023 CHECK YOUR ACCOUNTS!!!! Selene Finance took 2 Mortgage Payments from me this month, One Payment on 6.2.2023 and the other on 6.6.2023. The SECOND WAS NOT AUTHORIZED NOR DID I MAKE THE PAYMENT TO THEM. Selene tapped my checking account of THEIR OWN ACCORD. They caused my account to overdraft and their customer service people are reading from a SCRIPT.
Their customer service people HAVE NO IDEA WHAT IS GOING ON INTERNALLY AT SELENE. They say they are AWARE of the problem and are fixing it. THIS DOES NOT HELP WHEN YOU’RE NOT AWARE OF IT AND YOUR checking account becomes overdrafted.
Let me know if this has happened to you.
Thanks. Terri.