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My mortgage was sold to Selene just a month and have ago. I had to track them down organically and make the first contact with them. It’s been shady ever since!
I was on a forbearance when my mortgage servicer sold to Selene. I’ve called like so many here, they requested more paperwork which I filled out and returned. It’s been over a month and they have not reviewed the submitted paperwork. I have no idea currently if I’m in a forbearance or not, customer service calls and / or I call them and they just want to collect. I have to direct them to Read my file and see the forbearance and I’m waiting on their underwriting department. They also have charged a service charge which can not be done during a forbearance. Last week they sent a letter of Notice To Default
It’s good or a relief to see I’m not the only one but sadly I’m nauseous at same time. Along with knots in my gut
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