My mortgage was sold to Selene July 2021. Prior mortgage servicing company wa Shellpoint.
Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. They said my note was not escrowed which was incorrent. Ironically, my statements from Selene show I am paying escrow. At best Selene is a poorly run company. At worst, Selene is a fraudulant and criminal company. My mortgage was sold to Selene in July of 2021. Since then Selene has broken the law and lied to me. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. I am in the midst of this horrible experince and concerned about what will happen next.
Fortuneatly, the Attorney General in my state is helping resolve this issue. Be vigilant.