We first contacted Selene and put in the paperwork for a Loan Modification in 2016. Our interest rate was over 11% in 1989. We thought it would be a good time to refinance and get a lower interest rate. We completed and faxed, e-mailed, and certified the same copies of the same paperwork constantly.
It’s been a lot of little things. This time a wrong date, next time a missing signature. The time after that there were missing pages from an E-mail. Selene Finance LP was the only one cc’d to ever complain about missing documents or signatures.
Now here it is 2022, we’re $35,000 in the arrears. We can’t get a home equity loan. Our credit has never been worse. The kicker is that we are both over 50 years young. We never thought we’d be where we are at this stage of our lives.
We’re currently working with the State of NJ and will see this resolved sooner or later, one way or another. Fingers crossed!!!