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Have You Been Scammed By Selene Finance?

Hello everyone, and welcome to TheVictimsOfSeleneFinance.org website. This website has been many years in the making. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for.  I have created this website to help and inform others of the true scams behind Selene Finance. Please join me in posting your Selene Finance story.

It is imperative that you tell your story, recent news has indicated that Selene Finance has now acquired over 72,000 new loans, that my friends, is scary.

Resemblance of relief

My mortgage broker sent me a list of things we as borrowers can do, to combat against these lenders:

Here’s a step-by-step plan you can follow:

  1. Send a Formal Written Request (called a Qualified Written Request)
    This is your most important next move. It’s a legal request under federal law that Selene must respond to in writing within 30 business days.

Your letter should include:

  • Your full name and loan number
  • A description of the issue — that payments have been held as partial and not applied
  • A request for Selene to:
    • Reapply funds to past due amounts
    • Waive any late fees tied to this
    • Provide a corrected payment history and escrow ledger

Mail it to this address listed on page 2 of your monthly statement:

📬 Selene Finance LP
Attn: Customer Service Research
P.O. Box 8279
Philadelphia, PA 19101-8279

Tip: Send it via certified mail with return receipt so you have proof of delivery.

  1. Contact a HUD-Certified Housing Counselor (Free Support)
    These counselors are trained to help homeowners navigate loan servicing issues and can speak directly to Selene on your behalf.

Call HUD directly: (800) 569-4287

  1. File a Complaint with the Consumer Financial Protection Bureau (if needed)
    If you don’t receive a satisfactory response within 30 days, you can file a complaint through the CFPB. They’ll forward it to Selene and typically require a response within 15 days.

 

  1. Request a Full Payment & Escrow History
    If you haven’t already, you can request a full transaction ledger from Selene. This will help you verify exactly how your payments have been applied and what’s still sitting in the “unapplied” account.

I wrote a QWR and sent it both electronically and certified mail.  The day I emailed my letter to them they contacted me and told me that my issues have been resolved.

We are still working to completely correct my mortgage, but at least Selene contacted me.

I hope this helps someone else.  If I had known about the QWR 2 months ago we would have been better off.

Nightmare within a nightmare

Wells Fargo started forbearance. Added three months as a convenience.

Sold loan to Specialized Loan services. They refused to roll deferred payments into our loan. Made us do loan mitigation. Changed 30 year loan to 40 year loan we paid three month trial which they reported 90 days delinquent even though we paid and still asked for lump sum.

Sold to Selene. They dragged loan modification out over 6 months adding 32000 to the reinstatement amount.

Now we have a new loan modification for a 1955 monthly mortgage payment.

They want a 7 month trial period at 3555 per month. 90 percent higher than our monthly payment.

End of 7 months loan is not known. No payments during seven months are put towards loan held is suspended account.

 

My attorney has been terrible. He is OK with my reinstatement fee doubling and did zero push back during the five months.

 

Three companies combining to steal my house.

Illegal foreclosure based on accelerated amount

Kronos369

Participant

I guess I’ll throw my two cents in so my mom died October 24 and like the same week I was served the sheriff papers for foreclosure of my family home. I found out she didn’t pay, but it was mainly because the loan was mismanaged over multiple companies for multiple years and was just impossible to ever catch up. The first company was countrywide need I say more and now it’s with Selene. I was working making $30 an hour but they wanted 93,000 at once because of the balloon payment which of course I couldn’t do so I filed bankruptcy but ended up getting hurt at work and cutting my toe off with the lawnmower so case got dismissed but luckily right before they were about to foreclose again the government paid $40,000 on the loan. I’m the only heir and I’m keeping it and still living here. I’ve always lived here and they’re charging me on the accelerated rate which they’re not allowed to do in my situation under the Saint Germain act and only put $4,000 of the $40,000 government PHAF payment towards the principal balance and charged me nearly $12,000 in late fees and almost another $12,000 in interest for that one single year which is just disgusting. I’m trying to currently work things out with them before I file reports to every government agency and call my friend who’s a news anchor to see if they would air it. Also thinking about starting a Reddit to get everybody together and maybe start a class action or something to hold them liable at least to protect the future borrowers. This isn’t even my debt I was never late on a payment. I’m willing to assume the rightful debt the original loan plus whatever they had to pay in her absence which was only like $29,000 from statement in 2022 but their website says $40,000 was the original..regardless the government payment should’ve made us nearly square because that’s already twice what the house is worth and that’s more than what they would’ve got through auction sheriff’s sale cause everything needs replaced here. I have another good job now and willing to assume whatever payments are left on the loan but I’m not paying them $100,000 when the house isn’t even worth what the original loan amount was due to depreciation. They still say I owe like $55,000 after the $40,000 pahf payment!!! It’s insane that they do this to people. I think the wolf is finally met its match though & I will fight this with everything I got for as long as I have to to make this right and hold them accountable for these actions. This is straight up theft. We work very hard for this money and to have these little boxes. It’s not fair for some bank to be able to come swoop in after 2 months if you don’t make your payment and take everything from you and destroy your whole entire life. This is not how companies should conduct business in the USA! THIS IS ONE OF THE REASONS MY MOM DIED AT 60 from heart attack now they are trying to do the same to me. I’ve literally had chest pains for the last year from dealing with this stress I know now that’s what killed. My mom and these people are just straight up getting away with legally thieving off of people hard-working Americans this is not right and something has to be done.

They got to be punished.

Selene Finance  is terrible company. I have my mortgage with them; my previous company sold my mortgage to them. I warn you, stay away from Selene Finance. They bought second homeowners insurance for me, and I only found out about this after a few years. Now I can’t get my refund back. They just tell me I have to wait, time after time, and keep sending me letters, telling me I have to have insurance, or they will buy one for me. I keep sending them back proof of my insurance that I have had for many years, but next month the same thing happens again. I don’t understand how that kind of company can stay in business? Stay away

Recently sold to Selene

 My mortgage was recently sold to this company. I have tried to make payments now several times only to be refused. I was originally on a biweekly payment plan with my former company. I was reassured this would carry over. When they took over my loan I had already made my first partial payment to the former company.However, the day the second portion was supposed to come out it didn’t. I called in again to be told I needed fill out proper paperwork to do that . I did and called in to make my second payment. This went through no problem. Then the following due date of the payment I called in again because the payment didn’t come out. They told me they are still processing everything with my former company and it would start up in a few days. Now my payment is current and technically I am not due until the 4th of October. Well I received a statement saying I owed two months payments. I called in asking what is going on the girl who called herself Enma ,she was rude and told me she will not take a payment from me unless it was the entire amount. I proceeded to ask what is this double payment for. She didn’t answer and then proceeded to tell me also that they will not do biweekly payments unless I pay an additional month payment. So a grand total of three payments. I asked to speak to her manager. She proceeded with an attitude to tell me the manager would tell me the same thing. I said I don’t care. She refused again . I said so this is a recorded call and you are openly refusing to let me speak to a manager? She said hold on. She placed me on hold for thirty minutes picking up to see if I was till there. I said yes I am .  She said my manager said the answer will be the same. I said I would like to hear it from your manager. Then I was hung up on. This caused me to research this company. I now see they are trying to scam me because I have a low interest rate and I owe a significant less than what I owe. I am a single father and my home is all I have to give to my children. I don’t know what to do. If they keep refusing to take payments they will eventually have me behind enough to foreclose. How is any of this legal or allowed?

My Mortgage recently assumed by Selene

My VA mortgage was just assumed/assigned to Selene Finance on 9/3/2024.  Have recieved no correspondence from SF, made my first call to SF on 9/9/2024 to ascertain How to make my monthly mortgage payments?? Learned my account was not eligible for online payments???  I have had my mortgage for over 5 years, never missed a payment not in distress, why was my loan sold to or assumed by Selene.  When I called to inquire what is my loan number? How to make my monthly payments?  I was hung up on? What do I or can I do?  How to deal with this company this last couple days has become a nightmare.  I am a senior citizen, 100% disabled VET more than capable willing to pay mortgage. I am in no way in financial distress!!!  What can I do??

SELENE FINANCE CLASS ACTION LAWSUIT

FOR ANYONE READING PLEASE EASE EASE SUBMIT YOUR INFORMATION ON THIS LINK https://www.classaction.org/selene-finance-mortgage-lawsuit

Selene Finance has gone too far and has benefitted off the backs of hard working Americans struggling to make ends meet in this economy. They will gladly take your home and will take you to court to do so. Copy and paste the link if it does not work.

I am absolutely tired of dealing with them. I was one of many struggling to pay my mortgage when my mother passed away in 2018. I was originally with Wells Fargo, who I thought had approved me for a loan modification. I payed 4k upfront and another 2k once I was approved, this was around November of 2022. Wells Fargo gladly took that money in December 2022. January 2023 comes around, and I find out I have been with Selene Finance since November of 2022! I never received a notice from either Wells Fargo or Selene Finance. How? Wells Fargo kept all my money I had paid toward the mortgage and Selene Finance had NO record of any payment, AND my house was going to auction in January 27, 2023. Less than 20 days from the auction date I find out about all this mess. Selene refused to help. Had to file a chapter 13 bankruptcy went thru a lawyer to get a loan mod approved, and everything was going well again. However, the notices of acceleration never stopped coming in. I fell behind again because I’ve been laid off and wasn’t getting the hours I needed, I applied for another loan mod April 2024 and was approved but now I’m getting sued by them DURING a loan modification.  I am going to keep fighting and probably file ANOTHER chapter 13 because they do not stop! They do everything possible to get you to not be able to pay, they add fees, they send letters late and require you to send any documents by mail within 2 or 3 days, and intimidate you with their notice of acceleration letters. I do not know what else to do with them, I never struggled this much with Wells Fargo I do not know why they like to make everything so much harder for the everyday American.

PLEASE GO TO CLASSACTION.ORG AND SUBMIT YOUR INFORMATION. YOU WILL BE CONTACTED IMMEDIATELY. YOUR VOICES HAVE BEEN HEARD.

Scam on Selene Finance

I’m in…I have had nothing but problem after problems with this company. They sent me a forbearance in which I could not afford the $1300.00 monthly payment. So I called and asked for a modification. Didn’t hear from them. I called them and the person I believe was Johnathan he said “yes I see you did apply and under review. Never got a letter one way or another. Last month I got a call from a Daniel Ellis and Rowdy Sebastian saying I qualified for a modification. 3 payments trial period but I had to pay the first installment. So I did. Then got a call from Selene saying  I was behind and when can I make a payment. I told him about the modification and he said he doesn’t see it. Scared now I call those two back questioned them about this and where was a letter from Selene stating this modification. He said you don’t get a letter but a text about the agreement then the paperwork after the trial period is over. Sound fishy to me. This is just a short story there is more to it from the very beginning they brought my mortgage. So after reading all these stories I’m getting kinda worried. I do plan on calling the suggested places to file a complaint. And will attempt to call the corporate office.
this company is  total scam.

Selene Finance Loan Modification Discrimination

Due to our business income dropping significantly in trucking and business expenses increasing we fell behind on our mortgage. We applied for a financial hardship loan modification and was approved. Our regular monthly mortgage payment was $3,689.33 the first loan modification we rejected was increasing our mortgage to a new monthly payment of $4,039.00. We replied again for a hardship loan modification and this time they approved again with a letter we just received today 12/30/23 but with a higher amount of $4,389.00 with 3 days to accept it by 1/2/24. The first payment is due 1/1/24. If we were struggling with the original payment amount of $3,689 how would we be able to pay more? I am currently looking into seeking legal representation before I have to file a chapter 13 bankruptcy to stop these crooks! I know this can’t be legal!